Quick answers
Before you write, it may be one of these.
What do I need to play it?
An iPhone running iOS 17 or later, and one hand. It is portrait, it is played on your own, and it plays silently, so the sound can stay off. It does not run on iPad or Mac.
How do I unlock it?
Two ways in, either is enough. Buy it once from the first screen (UNLOCK FOREVER, $4.99), or tap Sign in with Cutvey if you are a Cutvey member. The purchase belongs to your Apple Account and restores on any of your iPhones with RESTORE PURCHASE.
I bought it and it is asking again.
Tap RESTORE PURCHASE on that screen. Check the iPhone is signed into the same Apple Account the purchase was made with. If it still will not restore, send us the date of purchase and we will sort it out.
I am a Cutvey member and the sign-in says my plan does not include it.
A membership activation covers one person. Ask your workspace owner to check the plan at app.cutvey.com, or write to us with the workspace name and we will look.
My progress is gone.
Progress lives on the phone, inside the game. Nothing is stored with us and there is no backup anywhere, so a deleted game, a wiped phone or a new phone starts fresh. Tell us what happened; what we can see about your progress is nothing, but we would still like to know.
The motion bothers me.
The game honours your iPhone's Reduce Motion setting and has its own motion setting in Pause. With either on, the brightening and settling effects are removed and the game plays the same. If you feel dizzy or unwell, stop playing. The full wording is in the licence.
Something looks broken.
Tell us what you expected and what happened, which iPhone, and a screenshot of the screen. We reply within one business day and tell you what we found.